»PMP – Performance Multiplies Power«
Benefits & Advantages Decalogue
for our customers
Benefit from over 30 years of experience in the field of industrial and drive technology and know that you are in good hands with our experts.
Feel well looked after and receive support in all initial situations from our own team of experts as well as the opportunity to draw on further specialist knowledge from associations.
Save time and use the comfort of a direct contact who is personally responsible for you.
Not only in the time from 08:00-17:00 o’clock you reach your contacts; also in urgent cases you can contact us outside our business hours under the mobile number +49 163 173 2031.
Increase the process quality in your company through the ISO 9001 certified and tested standards of PMP Industrie- und Antriebstechnik GmbH.
Talk to us openly. Our complaint management immediately detects errors, processes and rectifies them.
PMP Industrie- und Antriebstechnik GmbH knows no geographical borders. The possibility of working abroad with a German company guarantees you a high degree of security.
Put yourself in responsible hands. Our value-oriented actions are firmly anchored in our corporate culture and documented in our work.
A constant long-term orientation towards the customer guarantees you constant reliability in the cooperation.
For you, the service of PMP Industrie- und Antriebstechnik GmbH does not end after receipt of the goods. Know that you are in good hands with us even after the purchase.
»The decision is up to you – be sophisticated and uncompromising! Benefit from a cooperation with PMP.«
The current economic life is characterized by price discussions. The associated statement “too expensive” is in this context an expression for the search for the low-priced or the economic solution (low-priced = including risk / economic = including safety). Low-priced, cheap and economical are terms that are mostly mutually exclusive and associated with compromises. Whether a decision was economical is ultimately decided during the process, or after the period of use. In addition, anyone who forgets the yield on both sides in competition may not be as competitive tomorrow as it currently appears or may no longer be available at all.
Ultimately, you are buying the assurance that you have made the right decision for your company and that everything will work as you expect it to. Be it that there is no damage in the short, medium or long term, financially, personally or in the customer relationship. To make this decision-making process as easy as possible for you, we have drawn up a list of criteria based on our corporate principles. This demand on our actions and thinking should make it easier for you to find a strategic partner for your company’s success.
- Does the supplier offer you a responsible contact person who is able to deal with any concerns quickly? Or are you stranded in a call centre?
- Does the supplier have its own technical department, which can support you on site with challenges in the context of your specific challenges and in finding solutions?
- Are you sure that there is no need to pay for additional services or reduce services?
- Is the supplier really interested in a long-term business relationship or does he think in the short term and therefore only about his success?
- Does the supplier guarantee you fast delivery even in the event of a maintenance failure due to his strong and flexible network?
- Does the supplier orientate himself primarily on your situation, your experiences, your ideas and your expectations in order to create concepts and develop ideas that ultimately convince your company?
- Are the characteristics of an honest businessman such as decency, honesty, clarity, loyalty, transparency and truthfulness not empty phrases for him?
- Is the well-trained employee not only a number for the supplier, but as a person an indispensable part of his company and thus his success strategy?
The low price at the time of the decision is tempting, but the complaints and costs afterwards a company must endure for a long time. We at PMP Industrie- und Antriebstechnik GmbH are worth your money in any case and will be happy to demonstrate our capabilities at your premises. Furthermore, you have a partner in us who offers you safety, stability, profitability and time savings and who will nevertheless do the utmost for you in terms of price within the bounds of his possibilities. The decision lies with you!
Quality is always defined
by the customer – we deliver it!
The company PMP Industrie- und Antriebstechnik GmbH is of the opinion that only you as our customers define what your company really understands by the term quality and what you really need. As a result, we align our thinking and acting precisely to this definition and create the necessary framework in the short, medium and long term, which enables us to fulfill your order tailor-made for you. Due to this part of our overall philosophy, the team of our company is able to bundle your expectations, specifications and wishes in your sense and to achieve a perfect effect. This means that you are in professional hands in our company, offering you a
constant solution, that you really want and aspire to. In order to take care of this aspiration, we decided to start the project ISO 9001:2015 successfully immediately after the foundation. As a result, after only one year, we fully complied with all quality management standards and fundamentally aligned and set up our management system with regard to the requirements of quality management. In this way, we work in line with the markets and meet all the challenges we face. In summary, you and your company pose challenges and tasks to us as a company, which we persistently master through our attitude and the resulting standards.
Phase 1. Situation assessment
In this step, the initial situation respectively the challenge of the customer, including the associated influencing factors, will be assessed. This is followed by an assessment of our own options for action, followed by an evaluation and analysis of possible action.
Phase 2. Decision making
This step is characterised by the detailed evaluation of the order with a final assessment of the customer situation, on which the decision is made referring to our company values.
Phase 3. Planning
Based on the first two steps, a planning is carried out that leads to a plan that provides our customers with the greatest possible advantage.
Phase 4. Execution
Our customer’s order will be executed and, until its completion, subjected to a continuous review in the sense of our quality circle, so that the customer’s quality claim is definitely fulfilled according to his requirements.
These four phases flow smoothly into each other during the course of the process and enable us to think and act in a way that is precisely coordinated to each other. This quality circle helps us to reflect our thoughts and actions with a frequency that ensures that we can meet your quality requirements flexibly and reliably.
Only those who offer their customers a complete package that is powerful, reliable and above all resilient can always deliver what really meets the customer’s expectations. From the very beginning it was therefore an indispensable concern of ours to document our high standards through membership in leading associations and through our selected technical partners. Even as a young company, we ensure that we are always up to date and can provide you with the latest technical innovations in the field of industrial and drive technology.
Furthermore, through our network, we are able to pass on your questions to experts associated with us, if necessary, so that we can help you quickly and flexibly. When cooperating with PMP, you benefit from a company that can rely on partners and institutions that speak for themselves beyond its borders.